Shipping Policy

When will my order be shipped out?

We try to ship all orders out as soon as possible after the 7 day pe-order window closes on Sunday, 11:59pm, but during periods of large demand, your order may take an extra day or two to go out. 

Shipping Refund Policy

We operate 100% independently of all shipping carriers & therefore cannot be held responsible for their actions, as a result we will not accept returns or be issuing refunds for shipping costs due to later than expected deliveries. We truly apologize if any items do not arrive in time, but our team is working quite literally around the clock in order to get the packages out as soon as they are ordered. We appreciate your understanding and patience!

Why is my tracking number showing my package as delivered when it hasn't been?

On rare occasions our shipping partners may mark your items as delivered when they have not actually been delivered. If this happens, please wait three full business days to see if your package arrives. If your package does not arrive after the third day, please see the next section below. 

My package has been lost or stolen, now what?
Please note that we cannot be responsible for packages that are lost or stolen after being delivered. We provide tracking information in our shipment confirmation emails that allows you to track your package and verify delivery. If you still have not received your package after 3 business days please contact our customer service team at  

Domestic Returns & Exchanges

If you are not satisfied with your order, you are welcome to return your item(s) for a refund within 30 days from when your order was placed and your item(s) must be received by us within 30 days of the original ship date. To return an item, please email us at with your order number, full name, and the reason for the return. We are not responsible for returned items that are lost with a carrier and not physically received by us. If you send a return to us that is lost in transit we will only issue store credit for the returned item if tracking shows it was in transit to our warehouse.To get your replacement item(s), please place an order as normal and we will ship it out as soon as possible. If you want to replace an item in a different size or color, we recommend placing your new order quickly as items do sell out.

All returned item(s) must be unworn, unwashed, have zero odor (perfumes, cologne, detergent, deodorant, smoke, Febreze, etc.), and be returned in its original condition. We fully inspect every item we receive. If you return an item that has been worn, washed, smells, is covered in animal or human hair, lint, etc. we will launder it and donate it to a local organization and you will not receive a refund for the item(s).

Exchanges: We do not offer exchanges, please create a return for the unwanted item and place a new order for the product you desire. This will ensure the product is available and gets to you quicker. 

All credits for returns will be applied directly to the original form of payment.